Site Terms

Thank you for using Local Horse Help (the “Website”).

Local Horse Help is the trading name of Equi Directory Services Ltd.

This page states the terms under which you may use the Website. By using the Website you accept and agree to be bound by these Terms.

A. Privacy Policy

Please refer to our Privacy Policy for full details.

Equi Directory Services Ltd trading as Local Horse Help uses the information that appears on the Website to provide an online directory service. All our website profiles can be edited, updated or removed as required if they are no longer required. Website profiles can be edited at anytime by the user who added them. If you need any assistance accessing your profile, please write to at any time. If you wish to have your profile removed and user account deleted at any time please contact 

B. Intellectual property

The content of the Website, including but not limited to text, graphics, logos, software and trademarks are the property of Equi Directory Services Ltd and are protected by copyright and other laws. Equi Directory Services Ltd does not tolerate copyright infringement and will actively pursue any known infringement to the full extent of the law.

C. Restrictions on use

You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Local Horse Help content in any way except for your own personal use. Nor may you use the Website to create, amend, update or verify any databases, directories, customer lists, mailing lists or other records.

The use of Local Horse Help data as a source or target for direct marketing, telemarketing, market research, or any other marketing activity on yours, or someone else’s behalf, is strictly prohibited.

D. Website Warranties

Equi Directory Services Ltd does not guarantee the timeliness, completeness or performance of the Website or any of the content. While we try to ensure that all content featured on the Website is correct at the time of publication, no responsibility is accepted by Equi Directory Services Ltd for any errors, omissions or inaccurate content on the Website.

We will not be liable for any loss or damage, financial or otherwise as a result of you using the information provided on the Website, nor does Equi Directory Services Ltd guarantee the suitability or quality of any products or services featured on the Website.

Equi Directory Services Ltd does not warrant that access to the Website or the features on the Website will be uninterrupted or error free. Nor does Equi Directory Services Ltd warrant that the server on which the Website is based is free of Viruses or other harmful code.

E. Contributions to the site

Contributions made to the Website are encouraged, providing they are made in a responsible manner and are in no way inaccurate, defamatory or misleading.

Equi Directory Services Ltd reserves the right, without any obligation whatsoever, to review, correct, remove or modify any content submitted to the website.

By submitting a rating or review to the website you are accepting that your name and email address will become available to the company you review, and your name will be displayed on the Website.

F. Advertising your business on Local Horse Help

The Information you provide in relation to your business must be accurate and truthful.

G. Customer Reviews

By default, when you sign up to Local Horse Help as a business you accept that your company can be reviewed by your customers and other users of the site. We reserve the right to remove any reviews that we believe haven’t been posted by the customers themselves or where we believe the reviews may not be genuine. You have the opportunity in your settings to disable reviews if you wish. If you disable reviews, your profile page will display a message to reflect that reviews have been disabled.

Please note that we have implemented many automated checks and controls which help us to identify false, inaccurate and offensive reviews before they even go live.

All reviews that are submitted to Local Horse Help must be constructive, i.e. they describe what products / services were received (or not received) and objectively explain why the customer was happy or not. Reviews which don’t conform to these rules may be removed.

At our discretion, reviewers who make personal attacks on individuals will have their account closed.

Negative reviews will only be removed from a company’s profile if :
– They are posted under a false name.
– They are not constructive as described in point a) above.

We reserve the right to remove any reviews that do not conform to our terms and conditions without any recourse or communication with the company the review was written about.

H. User Accounts

As stated in our Privacy policy, we reserve the right to send you certain communications relating to your account, such as service announcements and administrative messages without offering you the opportunity to opt-out of receiving them.

You may not use, or allow others to use, your account to:

Post any content that is abusive or defamatory or which discloses private or personal matters concerning any person.

Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with anyone or entity.

I. Paid Membership

In exceptional circumstances, we reserve the right to close a Member’s account without any claim to a refund if we find that they are in breach of the terms and conditions of the site. All Members are bound by the terms and conditions of the site (as stated on this page and our FAQ’s) in the same way as any other site user.

J. General

If you see any content on the site that is incorrect, is illegal or breaches anyone else’s rights, please contact us.

Local Horse Help may change, alter or modify these Terms at any time. Any changes to these Terms will be posted on the Website. If you do not agree to Terms on this page, you should cease use of the Website.

Registered Office Address: Tan Y Bedw, Pen Y Bryn, Penycae, LL14 1TY

Registered Company Number: 10674372